Frequently Asked Questions
Everything you need to know about your UTR Sports gear.
How long does shipping take for sports equipment?
Standard shipping typically takes 3-5 business days. Express shipping is available at checkout for delivery within 1-2 business days.
What is your return policy for worn athletic apparel?
We accept returns within 30 days of purchase. Items must be in original condition with tags attached; for hygiene reasons, worn or laundered apparel cannot be returned.
Do you offer warranties on professional-grade gear?
Yes, all our high-performance equipment comes with a 1-year manufacturer warranty against defects in materials and workmanship.
Can I track my order once it has been dispatched?
Absolutely. Once your order leaves our warehouse, you will receive an email confirmation containing a tracking link and unique ID.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How do I ensure I am ordering the correct size?
Please refer to our comprehensive Size Guide found on each product page, which includes specific measurements for chest, waist, and footwear.